Shipping/ Order Status Policy
Due to COVID-19 Processing Time is 5-7 business days
(Normal Processing Time is 3-4 business days)
- Billing and Shipping address must match. Orders will be shipped to billing address
- Online orders are processed within 3-4 business days not including weekends. Delivery time is after processing time. Express shipping is subject to the 3-4 business day processing time. (Hand sanitizers and KN95 Masks are processed within 48 hours, unless otherwise stated)
- Tracking information will be available from the mail carrier within 24-48 hours after the order is processed
- Shipped Packages include $100 carrier insurance to add additional insurance, please email firstname.lastname@example.org to request full coverage
- All sales are final
- Orders cannot be cancelled, unless the cancellation request is made via email, the same day that the order is placed, restocking/ cancellation fee applies.
- To check the status of an online order, please send an email to email@example.com Include your full name and 4-digit order number, along with your question.
(click the shopping bag at the top of the page to go back to checkout)